Start a service request
Send the appliance, fault and Dubai area. The website saves a reference before WhatsApp opens.
Start booking →CUSTOMER HELP
Everything you may need, in one clear place.
Start a new request, follow an existing booking or open the right support page without searching through the whole website.
Track an existing booking
Use the secure reference and token from your confirmation to view booking progress.
Track booking →Check a repair warranty
Open the warranty checker for an issued warranty number and linked contact details.
Check warranty →Use fault diagnosis
Answer a few practical questions to prepare clearer fault information before booking.
Start diagnosis →Read customer FAQs
See booking, timing, pricing and WhatsApp workflow answers managed through the website.
Open FAQs →Contact the team
Call, email or send a detailed service request from the main contact page.
Contact us →QUICK CONTACT
Still unsure which option to use?
Tell us the appliance, what it is doing and your Dubai community. We can continue from there.