⌖ Dubai service requests✉ support@dubaiappliancecare.com◷ Contact us to confirm current availability
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BOOKINGS AND ENQUIRIES

Book a service request or ask about a fault.

Give us the appliance, model number if available, what it is doing and your Dubai area. The website saves those details before WhatsApp opens.

REQUEST A VISIT

Tell us what stopped working.

These four details make the first review clearer and reduce repeated questions.

  • ▤
    The model numberUsually found on a rating label inside the door, behind a drawer or on the rear panel.
  • ▧
    A photo of the faultContinue in WhatsApp with a safe photo of the error, leak or damaged part.
  • ◉
    What the appliance does nowFor example: fills but does not spin, runs but stays warm, or shows an error.
  • ⌖
    Your Dubai communityAdd building or access notes when they will help with follow-up.
Coordinator receiving an appliance service request

Schedule a service request

Your request is saved first. WhatsApp then opens with a prepared message; you press Send.

Your details are used to manage this request. If you enter email, customer access may be created for booking tracking.

AFTER YOU SEND IT

What happens once we have your request.

Four stages, with a clear difference between receiving and confirming.

  1. 1

    The website creates a reference

    Your request is stored in the booking workflow before WhatsApp opens.

  2. 2

    The prepared message opens

    The reference, appliance, area and fault are carried into WhatsApp.

  3. 3

    You press Send

    Nothing is sent automatically; the customer remains in control.

  4. 4

    Availability is confirmed separately

    The owner reviews the request and confirms the practical next step.

WHEN TO CONTACT US

Booking and contact information.

Online requests can be submitted through the website. Phone and visit availability follow the business hours saved in Admin.

Business hours
Contact us to confirm current availability
Phone
+971 54 150 8978
Email
support@dubaiappliancecare.com
SERVICE AREAS

Where to request service.

Use your exact Dubai community in the form. The following area names come from active website records.

Dubai MarinaDowntown DubaiBusiness BayJumeirah Village Circle (JVC)Jumeirah Lakes Towers (JLT)JBRPalm JumeirahAl BarshaDubai Hills EstateArabian RanchesMirdifDeiraBur DubaiDubai Silicon OasisInternational CityDiscovery GardensAl FurjanDubai Sports CityMotor CityThe SpringsThe MeadowsEmirates HillsDamac HillsTown Square

Have the model number ready when you contact us.

It helps keep the appliance and fault details connected to the same request.

Call +971 54 150 8978 →See what we handle
BOOKING QUESTIONS

Questions about booking

What details should I send before booking appliance repair?⌄

Send the appliance type, brand, model number, exact symptom, any displayed error code, your Dubai area and useful photos or a short video where safe.

Can you confirm the repair price before inspection?⌄

Some likely costs can be discussed from the reported symptoms, but an accurate diagnosis or final quotation may require inspection because different faults can create similar symptoms.

Do you offer same-day appliance repair in Dubai?⌄

Same-day slots may be available for selected services and areas, but availability depends on timing, technician schedule, access, appliance type and parts requirements.

Should I repair or replace an older appliance?⌄

Consider the appliance age, condition, repair history, fault severity, parts availability and expected repair cost. Diagnosis helps make a more informed decision.

Can I send photos or a video on WhatsApp?⌄

Yes. Photos of the appliance, model label, visible damage or installation and a short safe video of the symptom can help describe the problem before the visit.

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