Secure request record
A unique reference is created and connected to the customer details.
WHO WE ARE
The owner-managed system behind every request.
Dubai Appliance Care brings website forms, WhatsApp conversations and follow-up into one clear workflow, while keeping the customer informed about what happens next.
HOW IT IS MANAGED
One request, one reference, one clear record.
The service journey starts with useful information: appliance type, fault, area and contact details. The website saves that information and creates a secure reference before the customer continues in WhatsApp.
From the admin panel, the owner can view the lead, follow-up status and source without asking customers to create an account or repeat the same details.
What the system handles today
- Repair, installation and maintenance enquiries
- Guest WhatsApp booking with duplicate protection
- Tracking links and booking vouchers
- Owner follow-ups from one admin workflow
DUBAISERVICE
THE WEBSITE WORKFLOW
What the system does before WhatsApp opens
These functions are already connected to the booking and admin database.
Prepared WhatsApp handoff
The message carries the service, area, problem and reference into chat.
Tracking and voucher
The success screen provides direct access to tracking and a booking voucher.
OUR DIGITAL STANDARDS01 02 03 04
Four rules the website does not bend.
The interface is designed to make the request status clear and protect customer details.
Request before handoff
WhatsApp opens only after the booking record and reference are created.
No false confirmation
The page clearly separates a received request from a confirmed appointment.
Customer stays in control
The website prepares the WhatsApp message; the customer presses Send.
Real content only
Reviews and projects appear only when approved or published in the admin panel.
WHERE WE WORK
Active Dubai areas from your website directory.
Customers can still type any Dubai community into the booking form. The chips below come from active admin records.
Dubai MarinaDowntown DubaiBusiness BayJumeirah Village Circle (JVC)Jumeirah Lakes Towers (JLT)JBRPalm JumeirahAl BarshaDubai Hills EstateArabian RanchesMirdifDeiraBur DubaiDubai Silicon OasisInternational CityDiscovery GardensAl FurjanDubai Sports CityMotor CityThe SpringsThe MeadowsEmirates HillsDamac HillsTown SquareDubai SouthAl Nahda DubaiAl QusaisAl WarqaNad Al ShebaJumeirah
COMPANY DETAILS
Who you are contacting.
The information below is taken from the existing site settings and can be edited in Admin.
- Trading name
- Dubai Appliance Care
- Service location
- Shop #5, Silicon Heights 2, Dubai Silicon Oasis, Dubai
- Helpline
- +971 54 150 8978
- Booking hours
- Contact us to confirm current availability
Put one clear reference behind your request.
Repair, installation and maintenance enquiries use the same owner-managed system.